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Camelback Chronicles

     1-877-268-7469    |      281-288-0326
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Warranty Terms: UltraForm Counters

Upon acceptance of delivery, customer has five working days to report any damage that may have occurred in shipping. If no shipping damage is reported during this time, all future claims will be treated as a warranty claim and subject to the terms and conditions of our standard warranty.

We guarantee the quality and function of the products when used in the correct manner as illustrated on each product’s instructions. The Warranty guarantees repair or replacement when product failure is due to manufacturing defects.

Limited Warranty covers defects in material and/or workmanship and is only extended to the original purchaser during the applicable warranty term. The warranty does not cover damage or product failure due to incorrect use, mistreatment, failure to follow instructions, destruction, loss, theft or vandalism, or unauthorized alteration. If after evaluation, we determine that damage was not due to a manufacturer’s defect in materials or workmanship, we will provide a quote to repair or replace the damaged item.

In case of a warranty dispute, we reserve the right of final judgment on the nature and cause of damage and the applicable warranty resolution.

UltraForm Counters are backed with a Limited Lifetime Warranty that all UltraForm Counters will be free from physical defects in materials or workmanship under normal use by the original owner.

Graphics come with a one year limited warranty on all graphics with the exception of dye sub which carries a six month warranty. This warranty covers de-lamination, tunneling and general color fading when used indoors. In the case of a manufacturer’s defect, the original artwork as provided will be reprinted; No changes to art files will be allowed under a warranty repair.